Frequently Asked Questions

Find answers to common questions about our auto parts catalog and services

General Questions

What brands do you carry?

We specialize in genuine OEM and aftermarket parts for Mitsubishi, Jeep, Dodge, Ram and Chrysler vehicles. Use the vehicle selector to see exactly which models and years we carry parts for.

Are your parts genuine OEM or aftermarket?

We carry both genuine OEM parts and high-quality aftermarket alternatives. Each part listing clearly indicates whether it's OEM or aftermarket, along with brand information and quality ratings.

How do I find the right part for my vehicle?

You can find parts in several ways:

  • Use our Vehicle Selector to browse by your specific make, model, year, and engine
  • Search by part number if you know it
  • Browse by category (Engine, Brake, Suspension, etc.)
  • Use the search bar with part descriptions or keywords on our all parts page
Do you provide parts compatibility information?

Yes! Each part listing includes detailed compatibility information showing which vehicles, years, and engine configurations the part fits. We also provide cross-reference information for related part numbers.

Ordering & Pricing

How do I get pricing for parts?

We confirm the price and availability of every item before you pay. To get pricing:

  • Add the parts you need to your cart and send the order on WhatsApp
  • Contact us via phone, WhatsApp, or email with your parts list
What payment methods do you accept?

We accept cash and Whish Money. We confirm the total and how to pay when we confirm your order on WhatsApp.

Do you offer bulk or wholesale pricing?

Yes, we offer competitive pricing for bulk orders and have special rates for automotive repair shops, dealerships, and fleet operators. Contact us to discuss wholesale opportunities.

Shipping & Delivery

Do you offer delivery?

Yes, we offer both local delivery and shipping options. Delivery availability and costs depend on your location and order size. Contact us for specific delivery information for your area.

Can I pick up parts from your location?

Absolutely! Pickup is available during our business hours. We'll notify you when your order is ready for pickup and provide our location details.

How long does shipping take?

Shipping times vary based on part availability and your location. In-stock items typically ship within 1-2 business days. For special orders, the delivery time depends on the supplier, and we confirm it with you when you order. We'll provide estimated delivery times when we confirm your order.

Parts & Returns

What if I order the wrong part?

Contact us on WhatsApp as soon as possible, with your order number and a photo of the part. Returns and exchanges are reviewed case by case.

Can you help me identify a part if I don't know the part number?

Absolutely! Our parts specialists can help identify parts based on your vehicle information, part description, or even photos. Contact us via WhatsApp, phone, or email with your vehicle details and description of what you need.

Technical Support

Do you provide installation support?

While we don't provide installation services, our parts specialists can provide technical guidance and recommend qualified mechanics in your area. We also include installation guides and technical specifications when available.

Can you provide technical specifications for parts?

Yes, we provide detailed technical specifications, dimensions, and compatibility information for all parts. This information is available in our catalog and can be included with your order upon request.

Still have questions?

Our parts specialists are here to help! Contact us through your preferred method.